Reasons to Choose Eyes on Africa
WHY TO BOOK YOUR AFRICAN
WHY CHOOSE EYES ON
1. Knowledge of our Product
Eyes on Africa are specialists; we sell
only Africa and we know our product extremely well.
Don’t confuse an agency’s
size with knowledge of product or quality of service; within
the specialized industry of African travel and African safaris,
bigger certainly does not necessarily mean better. That said, Eyes on Africa is not a small company.
Feedback from our clients.
what we’ve learned from James’ years of travel in
Africa and hundreds of nights on African safaris as a paying
client and from Nicky’s many years of experience working
with agents and clients in Wilderness Safaris’ Johannesburg
• Many agents working for
travel agencies (including the larger, more established firms)
have barely seen Africa or spent any amount of time on an African
safari themselves, yet they are the ones planning clients’ African
• Very few agents ever get
the perspective of a paying guest. Most agents visit Africa on
a trip designed to maximize the number of camps they can see
over a short timeframe, sometimes 3 or more camps per day. This
makes it difficult to get a true feel for the camp or see what
the area has to offer.
James has spent at least one month
per year, every year for over ten years now, on African safaris – NOT
on an agent’s trip, but rather spending days, sometimes
even weeks exploring an area. He hasn’t seen every camp,
but he knows intimately the many African safari areas he’s
visited and he possesses a guide's knowledge of the wildlife
of Southern Africa.
Nicky was born in South Africa
and lived there her entire life until moving to Chicago to run
Eyes on Africa. She knows the African cultures and, with her
years of experience at Wilderness Safaris, she has a complete
understanding of the operator side of the business (running the
camps and operating the African safaris). Her contacts and the
close relationships she has built over the years with Africa’s
top travel operators are invaluable.
on Africa was selected most knowledgeable
Regional Expert for Southern Africa / Safaris by
National Geographic Traveler Magazine,
20th Anniversary Special Issue.
For Nicky, it’s in her blood
and Africa will always be her true home... for James, ever
since his first visit, he has felt intimately connected with Africa’s
environment and its wildlife.
Africa has a way of getting inside
you and touching your soul… it’s a remarkable feeling
for those who experience it and we are both constantly yearning
Africa is our passion and
we get a wonderful pleasure from introducing new guests
or helping past
visitors to reconnect with all that Africa has to offer.
on Africa is a registered corporation in the state of Illinois.
We comply with the statutes of Illinois requiring great care
to protect passenger trip payments. Illinois statute requires
that we do not spend our client's deposits until they travel.
We have not, and will not, do business any other way.
Eyes on Africa places all funds
received from our clients in a Client Trust account at Citibank.
These funds are secured in the Client Trust account and not
accessed until the client’s departure. Only after
the departure do we consider client funds as earned.
The Client Trust account affords
100% protection of all client payments; far more complete than
any limited consumer protection plan such as USTOA. This means
that if it became necessary, Eyes on Africa could refund all
payments, for all clients currently under deposit or paid in
full who have not yet traveled.
Please note that the Client
Trust account does not mean that clients are immune to any
published deposit forfeiture due to cancellation for any
reason, our terms
and conditions still do apply. It is for this
reason that we strongly urge our clients to purchase travel
insurance. However, should a client have to cancel and a
refund is due, the refund is immediately available.
Eyes on Africa is a member of
ASTA - the American Society of Travel Agents (member #900143776),
recognized as a symbol of professionalism and integrity in
the travel industry. ASTA is the professional affiliation most
often endorsed by the media when recommending the best way
to find a reliable travel agent. Eyes on Africa adheres to
ASTA's strict code
of ethics which may be viewed here.
4. Price / Value
will pay the same (but usually even less) booking your African
safari holiday with us than by booking direct with
African lodges, camps, airlines and African safari operators.
You do not pay extra for our services, rather, we receive discounted
rates from these operators and properties, add our markup,
and still pass along a net savings to our guests. In
addition, you have the assurance that your trip is being planned
and your booking handled by experienced and passionate African
safari experts on hand to answer all your questions before
Our trips have no hidden costs.
We don’t quote you a low price and then tell you later
that, in addition, you have to pay additional fees or that
inter-country transportation is extra. When we quote on an African
safari, practically everything except gratuities, personal purchases,
and perhaps imported liquors are typically included in the cost.
We will always inform you up front about any additional costs.
Finally, be assured that we only
work with Africa’s most reputable tour operators and properties.
We do not attempt to offer cut-rate pricing for a lesser quality
experience to attract guests; rather, we strive to offer the
best value no matter the level of pricing or luxury and we only
work with partners in Africa who offer such a value.
most travelers to Africa, bringing home memorable and high-quality
and/or videos is very important. We encourage
our guests to take full advantage of James’ photographic
expertise and experience.
his many African safaris, he has learned what works
and what doesn't. He knows what equipment is required and
take. If you
have a question, it’s almost a certainty that
tried it already and can really help. We encourage everyone
to read James’ write-up
on photography and feel free to contact us
with all of your questions.
Eyes on Africa actively supports and works
directly with environmental conservation organizations like the African
Wildlife Foundation, Save
the Rhino Trust, and the Botswana
Wild Dog Research Project to help protect the Africa
we so love.
We are also proud supporters of
Children in the Wilderness, an organization dedicated to helping
children whose lives have been disrupted
by life threatening conditions such as illness, poverty and the
HIV/Aids epidemic. The programme's
aim is to host children, aged between
8 and 17 years, in groups of up to 30 at a time, in wilderness
settings for periods of up to a week, free of charge. The well
structured curriculum is offered in a safe wildlife environment
where nature becomes the teacher and the healer, aided by vetted
and well-trained counselors with immense all-round life skills.
Please feel free to contact us
if you have an interest in participating in or contributing to
one of the conservation programs currently underway in Southern